Effective Date: 5 January 2026

ABN: 52 265 924 786

Business Name: Linear Freight

1. Definitions

In these Terms and Conditions:

• “Company” means Linear Freight (ABN 52 265 924 786), including its employees, agents, contractors, related bodies corporate, and representatives.

• “Customer” means the consignor, consignee, owner of the Goods, bailor, or any person for whom the Services are arranged or provided.

• “Goods” means all items tendered for transport, handling, storage, or other Services, including packaging, pallets, containers, or load devices.

• “Services” includes transport, carriage, storage, warehousing, handling, movement, and any ancillary or related services arranged by the Company.

• “Dangerous Goods” means goods that are hazardous, flammable, explosive, radioactive, or otherwise capable of causing injury or damage.

• “Valuables” include jewellery, bullion, coins, precious stones, antiques, artworks, or similar high-value items.

• “Perishable Goods” means goods liable to deteriorate in quality or value.

• “Prohibited Goods” means goods not accepted for shipment as listed on the Company’s website.

• “Subcontractor” means any carrier, warehouse operator, agent, or third party engaged to perform any part of the Services.

Words in the singular include the plural and vice versa. References to persons include corporations and legal entities.

2. Not a Common Carrier

The Company is not a common carrier. All Services are provided strictly subject to these Terms and Conditions, which constitute the entire agreement between the Company and the Customer. No variation or waiver is effective unless made in writing by the Company. The Company may refuse any Goods or Services at its discretion and may inspect Goods at the Customer’s expense.

3. Third-Party Carrier Conditions

Where Services are performed by third-party carriers (including but not limited to UPS, DHL, FedEx, or TNT), the Customer agrees that the relevant carrier’s conditions of carriage apply. Claims relating to such Services must be made directly and within the time limits prescribed by those carriers.

4. Agency, Contracting & Subcontracting

The Company acts as agent only for the Customer when arranging Services. The Company may contract in its own name or the Customer’s name with any Subcontractor, on any terms (including terms limiting or excluding liability). Subcontractors may further subcontract any part of the Services.

5. Warehousing

Goods may be stored, transferred, or relocated at any time and at any location at the discretion of the Company or its Subcontractors. All warehousing is undertaken at the Customer’s risk and expense, whether incidental or primary.

6. Customer Warranties

The Customer warrants that:

• They are the owner of the Goods or authorised to consign them.

• All descriptions, values, weights, markings, and documentation are accurate and complete.

• The Goods comply with all applicable laws and regulations.

• Packaging is sufficient to withstand normal handling and transit.

The Customer indemnifies the Company against any loss arising from breach of these warranties.

7. Exclusion and Limitation of Liability

To the fullest extent permitted by law:

• The Company is not liable for loss, damage, delay, or failure to perform, whether direct, indirect, or consequential.

• No declaration of value is accepted unless expressly agreed in writing.

• Where liability cannot be excluded, it is limited to the lesser of AUD $100 or the value of the Goods at the time of receipt.

• The Company is not liable for loss of profit, market, or contracts.

8. Claims

• Claims for damage must be lodged in writing within 7 days of delivery or completion of Services.

• Claims for loss or non-delivery must be lodged within 60 days of the expected delivery date.

• Any legal proceedings must be commenced in New South Wales within 6 months of delivery or completion of Services.

9. Customer Obligations

The Customer is responsible for:

• Accurate booking details and addresses

• Making Goods available for collection and delivery

• Proper labelling and packaging

• Tracking shipments

• Payment of all fees, surcharges, and additional costs

Failure to comply may result in cancellation, delays, or additional charges.

10. Dangerous, Restricted & Prohibited Goods

Dangerous, restricted, or prohibited goods will not be accepted unless approved in writing. If such goods are tendered, the Customer bears all risk and liability and indemnifies the Company against all resulting costs, losses, or penalties.

11. Payment Terms

All charges are payable when invoiced and are non-refundable once Goods are dispatched. Payment may not be withheld due to disputes. Overdue amounts may incur interest at the NAB overdraft rate plus 5%. Credit may be suspended at the Company’s discretion.

12. Lien & PPSA

The Company holds a general and particular lien over the Goods for all unpaid amounts and may sell Goods to recover outstanding sums. These Terms create a security interest under the Personal Property Securities Act 2009 (Cth).

13. Delivery, Timing & Tracking

Delivery times are estimates only. The Company is not liable for delays. If delivery cannot be completed, Goods may be stored, returned, or left at the delivery location at the Customer’s risk. Tracking information is provided as-is and may be subject to carrier updates.

14. Cancellations & Refunds

If the Company cannot perform the Service, a full refund will be issued. Customer-initiated cancellations prior to collection are subject to a $10 administration fee.

15. Compliance & Indemnity

The Customer must comply with all applicable laws and regulations. The Customer indemnifies the Company against any cost, loss, or penalty arising from non-compliance.

16. General

• These Terms are governed by the laws of New South Wales.

• Unenforceable provisions do not affect the remainder.

• No waiver is effective unless in writing.

• Force majeure events excuse performance to the extent affected.

• All transactions are processed in AUD (Australian Dollars).